Shipping policy

We process and dispatch orders as quickly as possible. Orders are generally delivered within 3–5 business days after they have been confirmed and dispatched.

Delivery times may vary slightly due to unforeseen circumstances such as weather, courier delays, public holidays, or other factors beyond our control.

Once your order has been shipped, you may receive tracking information where available. Please ensure that your shipping details and contact information are correct when placing your order.

For any questions regarding your order or delivery, please contact us at 03145590775 or velqenwatches@gmail.com.